Returns

If you are not completely satisfied with your purchase, therapy threads is pleased to offer a return or exchange within 14 days of the original purchasing date. The scarf must be in new condition, with attached aromatherapy packet, for us to complete the return. Please note: Shipping costs are not refundable when exchanging or returning an item.

How to Return an Item

  1. Please email dani@therapythreads.com to request a refund and we will assign you a Return Merchandise Authorization number (RMA#).
  2. Mail your returned item to: Therapy Threads Returns RMA# 12709 Grandview Overland Park, KS 66213
  3. Include in your package a note stating the reason for return and whether you are requesting a refund or exchange.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Exchanges

Items must be returned in new and resalable condition. You are responsible for return shipping costs. Note: These policies only apply to purchases made on www.therapythreads.com. For purchases of Therapy Threads products made in store, store policy for returns and exchanges will apply.