How to Return an Item
- Please email firstname.lastname@example.org to request a refund and we will assign you a Return Merchandise Authorization number (RMA#).
- Mail your returned item to: Therapy Threads Returns RMA# 12709 Grandview Overland Park, KS 66213
- Include in your package a note stating the reason for return and whether you are requesting a refund or exchange.
Return ExceptionsMerchandise that has been worn, used, or altered will not be accepted for return or exchange.
Items must be returned in new and resalable condition. You are responsible for return shipping costs. Note: These policies only apply to purchases made on www.therapythreads.com. For purchases of Therapy Threads products made in store, store policy for returns and exchanges will apply.